|who we are|
Our Citizens Advice service helps people resolve their legal,
money and other problems by providing free, independent and confidential
advice, and by influencing policymakers. We are an independent
organisation, set up to provide help and advice to everyone, regardless of
race, gender, sexuality or disability.
Our aims are to ensure that people do not suffer through lack of knowledge about their rights and responsibilities, lack of knowledge about the services and help available to them, or the inability to express their needs effectively The Citizens Advice service is the UK¹s largest advice provider, with nearly half of the population using our service at some point in their lives.
All our volunteer advisers are trained and supervised, whilst our specialist advisers have extensive experience in their particular areas.
what we do
We can provide free
information and advice on a wide range of subjects. These include
welfare benefits, employment, debt, housing, consumer issues, family and
relationship issues, legal help, discrimination, immigration, education
and health. Advisers recognise that one problem is often linked to
another so, rather than addressing a single issue, they look at a
client¹s situation holistically. This way, other potential problems can
be identified early or pre-empted, which prevents them escalating into
anything more serious.
Face to Face
– Drop in to any of our outlets (see opening hours) and you will be
offered a short appointment to determine if you can be helped immediately
or, if your issue is more complicated, you will be offered a further face
to face appointment.