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Warm Homes Healthy
People |
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| who we are | |||
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Our Citizens Advice service helps people resolve their legal,
money and other problems by providing free, independent and confidential
advice, and by influencing policymakers. We are an independent
organisation, set up to provide help and advice to everyone, regardless of
race, gender, sexuality or disability. Our aims are to ensure that people do not suffer through lack of knowledge about their rights and responsibilities, lack of knowledge about the services and help available to them, or the inability to express their needs effectively The Citizens Advice service is the UKıs largest advice provider, with nearly half of the population using our service at some point in their lives. All our volunteer advisers are trained and supervised, whilst our specialist advisers have extensive experience in their particular areas. |
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what we do
We can provide free
information and advice on a wide range of subjects. These include
welfare benefits, employment, debt, housing, consumer issues, family and
relationship issues, legal help, discrimination, immigration, education
and health. Advisers recognise that one problem is often linked to
another so, rather than addressing a single issue, they look at a
clientıs situation holistically. This way, other potential problems can
be identified early or pre-empted, which prevents them escalating into
anything more serious. |
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how to make appointments
Our advisers work most
effectively by giving face to face interviews, but can give some telephone
advice. Most interviews are by appointment only to avoid long waiting
times, but drop-in sessions do operate in Torrington, Cullompton and
Crediton. Please find your nearest bureau using the locations button and
telephone or call in to make an appointment. |
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